FAQ

You cook. This isn't a demonstration you watch or a recipe kit you assemble. It's a real kitchen, a professional chef beside you, and ten people maximum, so you get real attention and pick up the techniques chefs actually use.

Every course is made by you, start to finish. At the end we sit down together at one table and eat everything we've cooked. You go home with the recipes, and with enough understanding to cook them without us.
A class runs 3–4 hours depending on the format
No experience needed. Most people who come to us can follow a recipe but freeze without one, and that's exactly the gap we close. Plenty of guests come on their own, and a small group makes it easy to settle in.
Classes are for adults aged 18 and over.
We're launching with three. Dîner au Bistro is an evening of classic French bistro cooking. À la boulangerie is focusing on French pastry. Marché d'automne is a class built around seasonal produce. In each one you cook around three dishes or pastries alongside the chef and learn the basic French techniques behind them.
A class runs 3–4 hours depending on the format.
English. Our chefs also speak German, so you're welcome to ask questions in either. Classes taught in German will follow.
Professional chefs with experience in France. À la boulangerie is led by a trained pastry chef. I'm there at every class too, looking after the room so the chef can focus on you.
Everything you cook. After the savoury classes we sit down together for a proper meal at one table. After À la boulangerie we taste what we've baked, or you can take your pastries home.
Every class starts with a welcome glass of crémant, and there's coffee too. Wine pairing is optional, if you chose it you’ll enjoy a French wine during tasting.

Booking and payment

Booking is not yet opened. Join the waitlist to hear first and get first pick.
Prices will be confirmed at launch, and they'll be fair and in line with other cooking classes. That includes around three hours in the kitchen with a professional chef with experience in France, a glass of crémant, all your ingredients, digital recipes and everything you make.
Yes. Select the number of seats when you book. For groups of more than 4, or for a private class for a team or celebration, email us at info@ateliercuisine.net.
Online when you book. Your seat is confirmed once payment goes through.
Yes. Email us with the name and address it should go to. As a small business under §19 UStG, we don't charge VAT, and the invoice will say so.

Gifts

Yes. Gift cards come in set amounts of €50, €99 and €198 and can be spent on any class. The person receiving it chooses their own class and date and enters the code at checkout. If the class costs less than the card, the rest stays on it for next time. If it costs more, they pay the difference. Gift cards don't expire, and whoever has the code can use it.
Yes, within 14 days of purchase, as long as it hasn't been used. After that, gift cards can't be refunded or exchanged for cash. If the class costs less than the card, the balance stays on it for next time. If it costs more, you pay the difference.

The classes

Changes and cancellations

Cancel 14 days or more before the class and you can choose a full refund or a free move to another date. Within 14 days, we can't refund or move your booking, because the kitchen, the chef and the ingredients are already paid for. You can still send someone in your place at no charge, right up to the start. Just email us their name. They'll cook the menu as planned, so tell us early if they have any dietary needs.
To cancel or change a booking, email info@ateliercuisine.net. Refunds go back to your original payment method within 14 days. A booking made with a gift card returns its value to the card.
A class needs at least six people to run. If we haven't reached that ten days before, we'll let you know and you can choose a full refund or a place on another date. The same applies if we ever have to cancel for another reason, such as illness or a problem with the kitchen.
Let us know and we'll do what we can. Classes start on time, and if you arrive more than 20 minutes late, we may not be able to bring you into the session.
Yes, for groups of up to 14. Email us at info@ateliercuisine.net. Private events have their own booking terms, as we hold the whole date for you.

Dietary needs

Marché d'automne & À la boulangerie are both vegetarian. Dîner au Bistro includes meat. Each class page shows exactly what's on the menu.
Not at the moment. French technique leans heavily on butter, cream and eggs, and our current classes are built around them.
Not currently. Our launch classes use wheat flour throughout. We're working with our chefs on a gluten free class for the future.
Tell us when you book, or at the latest 14 days before the class, as ingredients are bought for the people coming. Each class page lists the allergens in every dish. Our kitchen handles nuts, dairy, gluten, eggs, fish and shellfish, so we can't guarantee any dish is free from traces. If your allergy is severe, email us before booking so we can talk it through.
Some of our dishes may include raw milk cheese, charcuterie or raw egg. Check the menu on the class page, and if you're unsure, email us before booking and we'll tell you exactly what's involved.

On the day

Tupperwares to take away leftovers. A notebook for the chef’s tips.
We provide aprons, equipment and ingredients. Wear comfortable clothes and closed shoes, and tie back long hair.
At The Culinary Collective in St. Johannis, Sankt-Johannis-Mühlgasse 2C, 90419 Nürnberg.
The closest tram and bus stops is Hallertor. There isn’t a specific parking in the nearby area.
About ten minutes before the start, so we can begin on time.
Of course. If you share them, tag us @ateliercuisine.nbg. We sometimes photograph classes for our website and social media too. If you'd rather not appear, tell the chef at the start and we'll keep you out of shot.
There are steps up to the kitchen, so it isn't step free. You'll be on your feet for most of the class. If you have any access needs, email us before booking and we'll tell you exactly what to expect.

Contact

Email us at info@ateliercuisine.net or message us on Instagram @ateliercuisine.nbg We usually reply within 48 hours.